Refund Policy

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few of days.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@deegpoker.com.

Exchanges:
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at email@deegpoker.com and send your item to:

Deeg Poker

PO Box 2285

Fairfield, CA 94533

Shipping:
To return your product, you should mail your product to:

Deeg Poker

PO Box 2285 

Fairfield, CA 94533

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.